Wokingham Borough Council "no longer aiming for excellence" say Wokingham Lib-Dems
March 26, 2009 12:00 PM
Wokingham Liberal Democrats have commented on the new "values" that Wokingham Borough Council appears to have adopted.
Councillor Prue Bray says, "It appears that the Tory controlled council is no longer 'aiming for excellence'. A new set of values has mysteriously appeared on all council meeting agendas, where 'aiming for excellence' has been replaced with 'making a difference'. I have no idea who dreamt up these new values, but now that Wokingham is in the bottom 20% nationally for council performance it looks as if the Tory administration has given up on excellence altogether and is settling for mediocrity.
"The Tories have decided that Wokingham Borough Council will no longer, for example try to 'treat people fairly' or 'be good at teamwork and communication'. Perhaps that was too difficult for them. Instead they have declared that 'In making a difference to other people's lives we are… ONE Wokingham, ONE Borough - working in partnership'. How many Wokinghams do they think there are? Perhaps having two Wokingham mayors has confused them.
"The Tories should get on with the job of putting right the mess they have made at the council rather than wasting time on this nonsense."
WOKINGHAM BOROUGH COUNCIL'S VALUES BEFORE FEBRUARY 2009
THE COUNCIL'S VALUES: AIMING FOR EXCELLENCE
When we are being excellent we...
- focus on the customer and the local community - by doing things based on customer expectations, not what's easiest for us - by treating each customer as an individual and getting the small things right for them
- behave as one organisation - by taking pride in the achievements of the whole Council and everyone's part within it - by thinking of the impact of our actions on the rest of the organisation and partners - by working together with other services and partners to provide the services local people need
- are creative and flexible:
by looking for opportunities to improve services and being open to change
by trying new things, facing challenges and learning from mistakes as well as our successes
- work effectively:
by focusing on outcomes, planning well and doing what we say when we say we'll do it!
by being flexible, responsive, determined, good at teamwork and communication
- manage resources properly - by making best use of our staff, budgets and other resources
- manage ourselves and others well - by treating people fairly, making them feel included and valued for who they are and what they do - by only accepting high standards from ourselves and our colleagues - by our managers being accessible and communicating well, while showing that they value staff
WOKINGHAM BOROUGH COUNCIL'S VALUES AFTER FEBRUARY 2009
THE COUNCIL'S VALUES
In making a difference to other people's lives we are . . .
- ONE Wokingham, ONE Borough - working in partnership
- FOCUSED on Customers and Community
- BOLD - innovative and flexible
- OPEN - integrity, trust and transparency
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